Trauma in the workplace is a frightening and unfortunate reality that typically occurs unexpectedly. Serious injury or death of an employee, an act of violence or a criminal act can have unforeseen repercussions throughout the entire organization. Businesses with crisis services in place are equipped to handle the stress created by sudden trauma. Some manifestations of unresolved trauma may include decreased productivity, increased health care costs and a rise in staff turnover. Fortunately, The Workplace Trauma Center offers crisis management services customized to your organization in the following areas.
Crisis Management
Bank and Retail Robbery Intervention
Grief Counseling
Violence Management
Construction and industrial Accidents
Natural Disasters
Acts of Terrorism
Downsizing and Corporate Restructuring
Harrassment
We can work Directly with your Employee Assistance Program!
Violence Management Services
Violence in the community is on the increase. Violence is not a diagnosis, but a behavior that can vary in intensity from verbal threats to physical attacks to homocide. Violence is especially prevalent in health care settings as shown by the Bureau of Labor Statistics, "Census of Fatal Occupational Injuries." This study concluded that health care workers are at a sixteen times greater risk of non-fatal assaults than other workers. To combat this growing problem, The Workplace Trauma Center offers violence prevention training programs that are custom designed for your business environment.
Our violence prevention programs offer specialized trainings for managers and front line personnel. It includes skills on defusing angry coworkers and/or customers, changing corporate culture to improve morale and attitude, developing policies and procedures that work to address developing problem behaviors before they become a bonafide threat.
Learn to defuse violent behavior
Learn proven verbal and physical techniques
Minimize risk of injury to all parties involved
Identify corporate culture risk factors
Recognize warning signs
Deal with threats before they become violent
Crisis management team training
On-Site Threat Mitigation
Security Analysis
Quick Response Team (QRT)
When a major crisis threatens the very future of a corporation, it may be necessary to bring in a team of specialists to guide management through the crisis. Each situation may require a different mix of specialists. Consequently we will compose our QRT to include the specialists needed for your unique situation. Sometimes only one specialist may be needed, and other times a team of specialists may be required. It is reassuring to know that we can provide the full complement of services when your corporations' future is on the line. Our QRT specialists can include:
Corporate Crisis Communication Specialists
The entire reputation of a corporation can hinge on the way in which the corporation communicates to the public and its' employees throughout the crisis. Decisions that are made "in the heat of the moment" may shape the image of the company for generations to come.
Labor Law Legal Counsel
When events have significant impact on employees, it is in the corporations best interest to consider employment law issues in the decision making process.
Mediators
Mediation and alternative dispute resolution is a means of avoiding protracted conflicts that can lead to loss of productivity, costly litigation and even workplace violence. Searching for a "win-win" situation can serve to resolve potentially volatile conflicts.
Crisis Managers
Not all crisis responders are trained to develop a strategic response to crisis. Our crisis managers can assist in developing short and long range plans to support the corporation and the workforce through the crisis.
Threat Mitigators
When a threat to the employees and/or assets of a corporation emerges, difficult and costly decisions must be made to attempt to avert the acting out of the threat. Our threat mitigators can work with senior management to analyze the threat and develop a plan to mitigate the threat.
Forensic Psychologists
Our forensic psychologists can analyze behavioral data to provide an understanding of an individual or group that poses a threat. This data can be very useful in determining the deployment of resources to manage the threat
Security Specialists
Our security specialists can provide analysis of the physical security before and during a threat to determine areas that need immediate or long term improvement.
Trauma Counselors and Grief Counselors
Our trauma and grief counselors are specially trained to work with individuals and groups of people to assist them in addressing the wide range of reactions and emotions that occur following a traumatic event.
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All Information on this site Copyright The Workplace Trauma Center 2006.
